With Mobile Desktop you can call or request support any time. We are your helpdesk. We can troubleshoot your connection, help you with an application error, or answer any type of IT question. With the user's permission, one of our support professionals can instantly share your screen and move your cursor and mouse in order to quickly resolve any issue. Mobile Desktop includes the following support features:

• System Administration

• Server Health Monitoring

• Remote Server Reboot

• Server Hardware & Software Support

• End-User Shadowing

• On-Site Support

• Hardware Maintenance Support

• Workstation/Desktop System Maintenance

• Printer Setup/Configuration

• Updating Software

• Applying Patches

• User Account Add/Deletes

• Emergency User Account Disabling

• Password Administration

• Permission and Privilege Changes